Our published response target is two business days. The first response will identify the next useful step: a scoping discussion, the missing information needed for a proposal or a referral where the requested work falls outside our service.
From your brief to the proposal inputs
- We review the brief. Your target markets, operator and product determine which questions need to be resolved before pricing.
- We arrange a scoping call. Allow around 45 minutes to discuss players, payment arrangements, suppliers, responsibilities and budget. If you already have an implementation brief, include it with the inquiry.
- We establish the proposal inputs. The written scope should identify deliverables, charges, assumptions and dependencies. Licensing decisions and partner approvals need their own milestones alongside technology delivery.
Information to include in your project brief
| Information | Why it helps |
|---|---|
| Player countries and intended product | Establishes which market and activity the proposal must address |
| Operating entity and license status | Clarifies the starting point for a launch, replacement or integration |
| Existing platform and suppliers | Identifies the interfaces and contracts that the project must work with |
| Payment requirements | Defines the cashier and merchant questions to resolve |
| First-year budget and preferred launch window | Helps assess the scope, sequence and cash required before launch |
| Main problem or decision | Keeps the conversation focused on the result you need |
You do not need every answer to contact us. State what is unknown so the next step can address it. An initial inquiry should not include player databases, identity documents, payment credentials or other sensitive records.
Licensing inquiries
A jurisdiction guide on this website is a reference, not confirmation that we submit applications there. SuperBluOrange provides application support and submission for Curaçao. Our current direct-filing exclusions are Malta, Kahnawake, Nevis and the UK Gambling Commission. Where an excluded jurisdiction is relevant, the discussion can establish whether a referral is appropriate.
For other jurisdictions, ask the proposal to identify the advisor, submission responsibility, deliverables and fees. An engagement cannot guarantee an authority's decision.
Send your inquiry
Provide your name, work email and a description of the work you need. Company, target markets, license status, budget and timing help us respond with useful next steps.
Suggested inquiry: “We are planning [product] for [markets]. Our operating entity and license status are [details]. We need [launch, integration or service], with [current systems or suppliers] and a preferred start of [date]. The main decision we need to resolve is [question].”
Use the inquiry form on this page or email hello@superbluorange.com. If a reply does not arrive within the published response window, follow up by email and include the date of your original inquiry.
If you are still comparing routes, start with casino operating models, sportsbook software or market-entry readiness.
Request a meeting
We answer within two working days. Nothing you send here is stored on this site or passed to anyone else. You can also write to hello@superbluorange.com directly.